Privacy Policy · Siterra

This Privacy Policy explains how Siterra ("Siterra", "we", "us") collects, uses, and protects information when you use getsiterra.com and our services.

Information we collect

We collect information you provide directly, including:

Contact details — name, email, phone number, and business name
Project details — your business type, service area, current website, and goals
Payment information — processed securely by Stripe; we do not store full card numbers

We may also collect limited technical information automatically, such as general usage data, if analytics are enabled on the site.

How we use your information

To respond to inquiries and prepare your Site Blueprint or quote
To deliver, manage, and support the services you purchase
To process payments and send transactional emails such as receipts and project updates
To improve our services and communicate important changes

How we share information

We do not sell your personal information. We share it only with service providers who help us operate — such as Stripe for payments, our hosting and email providers, and analytics tools you approve — and only as needed to deliver our services or comply with the law.

Data retention

We keep your information for as long as needed to provide our services and meet legal and accounting obligations. You may request deletion of your personal information at any time, subject to records we are required to retain.

Your choices

You can request access to, correction of, or deletion of your personal information by emailing us. You can also opt out of non-essential communications at any time.

Security

We take reasonable measures to protect your information, including secure form handling and encrypted payment processing. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy periodically. Material changes will be reflected by the "last updated" date above.

Contact

Questions or requests about your privacy? Email Hello@getsiterra.com.